Shipping and return policies for Lightshifters

Shipping Info
We ship with Deutsche Post or DHL.
Return Policy
In case of a problem with your order or a dispute we refer to the PayPal Purchase Protection.



Customers may return the articles within 14 days from receipt of the order.

The customer shall bear the costs of the return consignment.

We shall not accept freight forward returned shipments. They will be returned to the customer at it's own expense. Therefore return consignments have to be sufficiently stamped. Freight forward shipments and deficiencies of postage shall be regarded as not orderly returned.

Customers may return articles in the same condition as they have been received.

If articles are returned damaged or destroyed, the customer shall reimburse us for the depreciation or the value of the returned articles. The customer bears the transportation risk of the return consignment.